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FAQ

How does MicroDB’s pricing work?
MicroDB plans are charged per seat. If you are on the Free plan, you can add users to your
account for free. If you are on a paid plan, you will be charged for all collaborators who have edit
permissions to at least one database in your account. No charges will apply for read-only
collaborators. Charges are prorated: collaborators with edit permissions added partway through
the month will only be charged for the days they were collaborators.
Is MicroDB free to use?
MicroDB has plans to help teams of all sizes. Our Free plan is available to teams at no cost and provides the key features to help you build your database. The Free plan is free forever and best for small teams or those with light workloads. Our paid plans offer additional power and scale for growing teams as their needs get more complex.
Who owns my data?
You own your data.
How much does MicroDB cost?
Our Free plan is available at no cost for teams just getting started. For teams who like the
features of our Free plan but need more storage, our Plus plan is available for $10/seat. Our Pro
plan costs $20/seat and includes the customization and team management features that fast
moving teams and organizations need. Our Enterprise plan pricing is tailored to an
organization’s needs. To learn more about our Enterprise pricing, contact sales.
What are my payment options?
All payments are made via credit card for Plus and Pro workspaces. For Enterprise accounts,
we can issue an annual invoice with payment via PO and/or ACH, wire, or check. Please
contact sales for more information.
What happens when I hit my usage limits?
If you reach record, attachments, or file storage limits, you’ll still be able to use your databases.
We’ll let you know about the overage, and give you options to make adjustments!
Can I import data from spreadsheets or other systems?
Importing data from spreadsheets is easy. Simply copy and paste from your spreadsheet into
your database fields. You can also upload Comma Separated Value files (CSV). Then you can
choose how to move the data into your database tables.
What is a database?
A database is a collection of related tables, often reflecting a single project, process, or workflow
that you collaborate on with your team. For example, you could make a database to organize
your sales process, with tables for sales leads, companies, and deal opportunities. Each table
contains records (similar to rows in a spreadsheet), which represent the individual objects,
ideas, or people that you’re tracking. You’re free to create as many databases as you’d like in
our paid plans.
Can MicroDB help me build my database?
Yes, we can help you design and build your database. We also have teams of qualified partners
ready to help.
What are the per-database record and attachment limits?
In our paid plans, we don’t limit the number of databases you can create, we do limit records,
attachment space, and file storage per database. On the Free plan, we limit the total number of
records you can have across all tables in a database. We also limit the total amount of database
attachment and file space you can use in a database. You can increase these limits by
upgrading to one of our paid plans or adding records, attachment or file space to any paid plan.
How does MicroDB’s Enterprise pricing work?
Upgrades to MicroDB Enterprise apply per account within an organization. You will be charged
for all collaborators with edit, comment, or read access to at least one database in your
organization. An organization has the ability to create unlimited workspaces and databases as
part of the enterprise plan. Charges are prorated: collaborators with edit, comment, or read
permissions added partway through the billing cycle will only be charged for the months they
were collaborators. For more information on our Enterprise plans, contact sales.
How do I get started with MicroDB?
Simply sign up for the Free Account here, choose a database template from the gallery and
start adding data, then invite your team. If there are no templates that match your unique needs,
feel free to create a custom Database from scratch and start building what you require. Feel free
to reach out to our support team if you need help Support@microdb.co
How secure is my data in the MicroDB cloud?
At MicroDB, our highest priority is securing our customers’ data, and we implement rigorous
contractual, technical and organizational measures to protect. We encrypt all data as it moves
between our servers and your web browser. In addition, we encrypt all data that is stored on our
servers.
Does MicroDB have a free plan ?
Yes, the Free Plan supports up to 5 databases, 1000 records per database , 1GB of attachment
per database and 1GB of file storage in an organization.
How can I login to my account?
All you need to do is type your account url into the web browser https://app.microdb.co/login and
enter your login credentials.
I am unable to login into my account . Kindly help?
While logging into your account, please make sure that you have entered the registered email
address and password correctly. In case of login, failure write to us at support@microdb.co
Which file formats are supported in MicroDB for uploading ?
MicroDB supports CSV file formats for uploading
Can I Upgrade/ downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan anytime you want.
Do you offer extra storage space?
Yes, we offer massive storage space. You can upgrade your storage to unlimited on Enterprise
Plan .
For more information, please see https://www.microdb.co/pricing .
Do you offer discounts for non profits organizations?
Yes, we offer exclusive discounts for nonprofits. Find more information and write to
support@microdb.co

Do you have any more questions?

Visit our knowledge base https://support.microdb.co to learn more. You can also contact us by sending email to support@microdb.co and we’ll be happy to answer any questions.